How to troubleshoot printer scanning issues?

If you’re using a Brother printer and notice that your Brother printer scan to pc not working, the first thought you think of is “Why is my printer printing, but not scan?”

Once you have identified the issue and recognizing the issue, you may be searching for “How to fix Brother Scanner Not working?”

There are many reasons your printer isn’t scanning there are many solutions available to fix your brother’s printer scanner problems.

Brother is among the well-known printer that gives you not just printing as well as scan, copy and repair.

The reason for its popularity is that this is the safest, efficient practical, desk-friendly printer.

It is no doubt that the Brother printer is a great service provider, however certain factors can affect its performance and the outcome is dependent on the way you manage it.

How can I repair Brother Scanner not working?

Like other issues with the printer like any other printer issue, the Brother scanner’s scanning issues are not uncommon; you will be able to resolve it by hand. Therefore, you don’t have to be concerned, as resolving the scanning issues of your Brother printer isn’t too difficult. All you need is the right guideline in a step-by-step form and you could solve it yourself.

We will present several solutions to resolve your brother’s printer’s scan problems. Take these suggestions each one at a time and resolve your brother’s printer issue without difficulty. Therefore, be sure to look at the mentioned points.

Solution 1: Examine the power of the machine

Before you do that, examine the machine’s power supply because if the power source isn’t working, and after which you should ask “how it would be able to perform work?” Connection setup of your brother printer to a power source is crucial. It is essential to follow the steps or instructions below to learn how to test the power connector on your printer.

Step 1. First, you must turn on to power on your printer from your brother After turning on the power source of your printer. If the LCD displays are blank it indicates that it is in sleep mode or is off.

Step 2: Next it is time to verify, “Does the power cable of your printer is plugged in a power outlet?” If not make sure you plug it into the outlet for power.

Step 3. Now, switch on the power switch of the source of power.

Step 4: Examine the LCD display and see if it will begin to function properly.

When you establish the power source of your device and establishing the power of your machine, you’ll find your scanner’s printer is working perfectly. However, if when you connect it to your power source the LCD display displays an error message such as empty toner or paper jam, or any other error message, then you have been able to fix the problem and make sure that your scanner is functioning properly.

Solution 2: Check the Network Connection

Examining the connection to the network is also an effective method of solving the problem with the printer scanner of your brother. To fix this issue you must ensure or set up your printer within the peer-to-peer network environment.

In the context of a shared network scanning functions can only work using a server’s computer and if you try to do scanning on the client’s personal computer but it wouldn’t be in a position to perform the task.

Solution 3: Change the IP Address and Subnet Mask of Brother Scanner

When it comes to resolving the scanner issue on your brother’s printer, the IP address is the most important factor that we must not overlook since it is often the IP address that is the reason for this issue.

If you’ve discovered that the printer of your brother is not scanning, you must find its IP address through printing a list of network configurations.

It’s applicable since it prints a report of the currently configured network settings, in addition, printing server settings for network printers. Print these guidelines to get settings for the network’s configuration.

STEP 1: Power on Brother Scanner

STEP 2: Hit the Menu Button and then using the Down Arrow key go to Network and press OK.

STEP 3: Click OK once more to go to the TCP/IP section.

Step 4: Press the Down Arrow Key for the IP Address option, and then press OK.

Step 5: By using the numbers buttons, change your IP Address

Solution 4: Ensure that whether the printer is set to print, or is not

If you are searching for what to do, “how do I enable brother printer scanner, not working”?

The process of checking the availability of your printer is a great way to do it. In order to do this, it is necessary to access the printer’s Properties. From there you will need to set up ports and the hardware-related configuration by choosing the option to choose what you can do with the printer. To complete this process take these steps.

STEP 1: Click on the Printer as well as Scanner alternative in Windows 10

Step 2: Select your printer, then select the Manage option.

Step 3: Click on the page for printing the test

Solution 5: Check Brother Scanner Drivers

Sometimes, the printer’s scanner issue can arise because of the scanner driver. It is important to examine the scanners on your printer in a timely manner; If you don’t see any scanner drivers in your system then you should scan and install the scanner drivers on your computer.

If you encounter any errors If you encounter any error, you can install it once more. Check these steps to verify the scanner driver.

Step 1: Click the Start button and then on the Control Panel to display the list of scanners.

Step 2: Find the search box and type “Scanner” and search for it.

Step 3: Click on View “Scanners and Cameras”.

Step 4: Check, “Does the scanner icon of your brother printer exists?” If not then you must install the scanner driver.

Step 5: Visit the official website for Brother Printer and then go to the downloads area.

Step 6: “Full Drivers and Software package,” and, after downloading it, follow the instructions on the screen to install it on your system.

After downloading as well as installing the scanner driver onto your system, you will be able to use the correct operation of your printer scanners by your brother.

Solution 6: Change the IP address of Brother Scanner Drivers

If you’ve verified your IP address, and then printed the network configuration settings and cannot resolve the printer print issue the alternative solution that is related to the IP address is to set the IP address in the scanner driver. This method can be tried to solve the problem. Follow these steps to fix this problem.

Front Panel Method

Step 1: press the +’ key until the word ‘NETWORK” appears on the LCD of the printer.

Step 2: Hit the ‘Set’ key to show ‘TCP/IP’ printers that have two-line displays “NETWORK” and “TCP/IP” are displayed.

Step 3: Hit the ‘Set’ button.

Step 4: ‘TCP/IP ENABLE’ displayed. For printers that have two-line displays “TCP/IP ENABLE’ appears.

Press the “+” button.

Step 5: IP ADDRESS appears. Printers with two-line displays “TCP/IP” ‘IP.

Step 6: ADDRESS’ displayed.

Step 7: Click the button ‘Set.

Solution 7: Review the firewall settings

Check your Firewall settings to correct the Brother printer scanner since Firewall or other security software may impact your brother’s printer scanner functioning.

It could also block or deny the network connections, as essential to allow your scanner software to function correctly. To ensure that your scanner is operating better, you’ll need to turn off your Firewall and then scan it once more. Use these instructions to deactivate your firewall settings.

Step 1: Open your Control Panel, and then select “System and Security.”

Step 2: Click Windows Firewall then select “Network and Sharing Centre.”

Step 3: in the “View your active networks” section, select “Your network location.”

Step 4: Next you can go back to the Control panel and select “Window Firewall.”

Step 5: Time to click “Turn Windows Firewall On or Off.”

Step 6: Next you have to choose” Turn off Windows Firewall “Turn off Windows Firewall for your network location.”

Step 7: Press OK.

Step 8: Following an operation in the network, you must re-enable your Firewall.

If you’re looking to turn on your Firewall and want to enable it, you have to do something else that is to alter your settings so that it remains Firewall activated. To accomplish this, follow the more steps as we describe in the following paragraphs.

Step 1: Log the Start menu, then Control Panel>System and Security.

Step 2: Select Windows Firewall and select the “Network and Sharing “center.

Step 3: Now, you must verify the Network Location in View Your “Active network setting.”

Step 4: Go back to the Control Panel and click on Windows Firewall>> Advanced Settings.

Step 5: Click “Inbound Rules” and then click” New Rules “New rules.”

Step 6: Click “Port” and then “Next.”

Step 7: Choose “UDP, Specific local ports” and then type “54925” in the box and then click Next.

Step 8: Next you must select “Allow the connection,” then click “Next.”

Step 9: Click Next, following a check of your profile to see “Your network location.”

Step 10: In the box for Name Enter any description, and click the Finish button.

Step 11: Determine whether the new setting has been made or not.

The steps below are useful to you, but If you discover that, after completing all the steps above the printer of your brother will not scan, you will follow the explained steps.

Step 1: Go into your Control panel.

Step 2: Click on “System and security” and select “Windows Firewall,” now choose “Allow a program or feature through Windows Firewall.”

Step 3: Click “Change Settings” and check “Files and printer sharing” for the location of your network.

Step 4: Press OK.

To ensure that the brother’s printer, attempt scanning the printer again. This is successful, and you’ll be in a position to complete the printing process.

Solution 8: Ensure that the control center is operational

If your control center for Windows isn’t working, that means that it is the one to answer “Why my brother’s printer scanner is not working?” Since your control center is able to control all the hardware and software, adjusting access choices, accounts for users, and many other things.

If it ceases to function it could impact the performance of the printer scanner that your brother uses. This is why you must make sure that your control center is running according to the procedure. Follow the steps below.

1. Click at the Start of your window and then select All Apps.

2. Click Brother, then click on Brother Utilities.

3. Select Control Center.

4. Now, try scanning with the printer’s button. And If that doesn’t work try the next option.

5. You need to verify that ports are properly configured, and the scanner drivers are properly installed.

6. Next start Scanner Properties, then click on the Network setting tab within the Network scanner properties dialogue box.

7. Next select “Specify your machine by the name” or “Specify your machine by address.”

If you choose to select the printer by name, then, type in the name of the node into the box for Node and select Browse after which you will need to choose the printer of your brother and finally, click OK. After that, click Apply, and then Exit.

If you select the machine’s address, you must enter the IP address of the printer after which click Apply>> > OK.

If you follow these steps, you’ll be able to operate your control center correctly. The control center is functioning correctly, and the printer scanner of your brother’s effectiveness will improve.

If you’ve found that the issue is fixed You must ensure that the scanner of your brother is working by conducting tests on the scanning of paper.



I’m Suzanne Shanks functioning as a specialized Blogger. I have an involvement with expounding on the security programming

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Suzanne shanks

I’m Suzanne Shanks functioning as a specialized Blogger. I have an involvement with expounding on the security programming